Skip to content
Yonge solutions home

How we work

One workflow at a time, tested on real examples

We start with the job that costs the team the most time, build an agent for it, and prove it on real cases from the business before it touches a customer. Then we measure it and decide together what comes next.

The steps

How a project runs

  1. 1

    Map one workflow

    We sit with the people who do the work today and write down every step, system and exception before anything is built.

  2. 2

    Build on your examples

    The agent is tested on real messages, documents and past cases, so you see how it handles the actual work before anyone relies on it.

  3. 3

    Launch with approvals

    Anything that sends, spends or changes a record waits for a person to approve it, until you decide a step can run on its own.

  4. 4

    Measure and tune

    We track what the agent handled and what it passed to staff, and adjust it with the people who use it as the numbers come in.

Safeguards

How we keep an agent accountable

  • 01

    A person approves what matters

    Messages to customers, payments and changes to records wait for approval until you choose to let a step run on its own.

  • 02

    Every action is logged

    You can see what the agent read, what it did and why, and who approved it.

  • 03

    Your data stays in your accounts

    Where the systems allow it, the agent works through the client's own accounts and keys, so access can be reviewed or revoked at any time.

  • 04

    The model is chosen per task

    We compare Claude, GPT and Gemini on real examples and use the one that does each step best for its cost.

The same rules apply to the marketing pipeline: drafts are scored against the platform rules and risk words, and a person approves each post before it publishes.

Tell us about the workflow that costs you the most time

A first call is about the business you run, not a pitch. We will tell you what an agent could handle, what it should not, and what it would take to build.